CMAP is a consulting firm that specializes in:
- Customer Relationship Management
- CRM Strategy
- Business Analytics
- Executive Trade Show Strategy
CMAP has been in business since 2009, serving customers in manufacturing, distribution and business services.
Mission:
- Strategic collaboration with clients to create customized solutions that enhance both short- and long-term planning efforts
- We help you to See your future and Map your plan
Primary clients:
- Distribution
- Manufacturing
- Business-to-Business Services
Objectives:
- Better understand client needs and priorities
- Enhance profitability of business clients
- Enhance organizational learning
- Improve organizational effectiveness
Services:
- Customer intelligence analytics
- Business Plan development
- Strategic use of industry information to create more proactive decision making
- Develop customer segmentation plan
- Trend analysis consultation
- Customer satisfaction assessment
- Determine Customer Lifetime Value
- Enhance Internal organizational communication
- Improve employee satisfaction
- Strategic use of trade show information to increase business profitability
- Assist clients to attain and/or maintain strategic advantages over competitors